Frequently Asked Question
Got Any Questions?
If you're looking to further your understanding of what we have to offer - you'll find answers here! We want to make sure you are armed with all the details and information you need to choose the website design company who is right for you!
Email Your Question An initial email or telephone consultation is conducted to gather requirements for the project. Requirements include the goals of the project and the structure of the website.
The next phase is design. We start working on your web project. In this phase, an outline of the content is used, along with your logo (if you have one) and images, to create a mock-up designs of how the site might look.
Once a design is approved, the website is created using content/images/logo that you provide, and will be placed online for your review/approval before going "live".
Next, Search Engine Optimization needs to be considered. We take a list of keyword phrases (words that people would use to find your website from a search engine), and using specialized analysis software, modify the website content to maximize search engine results and drive more traffic to your website.
Finally, when the website is approved by you, We will request that the payment be made. The website will then be setup online within 48 hours of receipt of payment.
Full payment is not required right away, but we do require a 20% deposit before we start to build any new website. The final payment will be requested once you are satisfied with the final website. After you make the final payment, your website will be live within 48 hours.
The cost of a web site varies depending on the site size and complexity. A small web site with just a few static pages would cost a lot less then large website with a large number of pages and content management system. We will give you an estimate before starting to work on your website.
Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.
A web hosting service is a type of Internet service that allows individuals and organizations to make their website accessible via the World Wide Web. Web hosts are companies that provide space on a server they own or lease for use by their clients as well as providing Internet connectivity.
A domain name is a unique address that can be used on the Internet. It's what you see in the address bar after the "www." in your web browser and it's what comes after the @ sign in an email address.
That’s totally fine. We will tell you how to direct your old domain name to our servers. It is very simple to do so.
Yes we do, we can redesign retaining your company corporate style or we can redesign to give you a complete new image.
Once we receive all the content that you want to provide on your website, We guarantee your website will be setup within 3 weeks. Most of the time We're able to get everything setup within 2 week.
In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email. We place the website in a private place where only you and us can view the contents. We then contact with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.
Yes, we can setup several emails for you if you wish. Your emails would be in the following format: email@comanyname.com
No. we discuss with you your website requirements and then price according. There will never be any hidden fees.
We provide several solutions for online payments – meaning that you can pay for your web project by using your credit card or PayPal account if you have one. Payments can also be made by check or cash.
No web hosting service can guarantees 100% uptime. However we can say that we've had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very quickly.